UBlockout, Inc. is committed to protecting your personal information. This Privacy Policy applies to products and services offered by us, and by using our services you agree and consent to the collection, use and disclosure of your information in connection with providing you our services.
What we collect
The type of personal information that we collect will vary depending on the circumstances of collection, but will typically include:
Name
Address (including delivery address)
Post code
Phone number
Email address
Payment card number
Payment card expiry date
Purchase history
Product/service preferences
Customer satisfaction information
Opinions about products and services
We collect data from the following sources:
Directly from you or the devices you use to access digital services, such as websites and applications;
Marketing companies that help us learn about our customers and the devices they use to access digital content;
Companies that supplement our customer records with additional information;
Social media platforms;
Advertising companies and content publishers that present you with our ads.
The purposes for which UBlockout, Inc. usually collects and uses personal information depends on the nature of your interaction with us, but may include:
providing and improving our goods and services;
contacting you about your account;
providing you customer service;
processing payments;
responding to requests for information and other general inquiries;
managing, planning, advertising and administering of our goods and services;
researching, developing and expanding our facilities, goods and services;
informing you of our activities, events, facilities, goods and services;
recruitment processes;
responding to enquires and complaints; and detecting, preventing, mitigating and investigating fraudulent or illegal activities.
Who do we share it with?
Service providers that process information on our behalf, such as shipping vendors, installers, providers of digital analytics services, and fraud prevention services;
Joint marketing partners;
Financial services companies, such as for processing payments;
Any successor to all or part of our business;
Advisors and consultants;
Advertising partners;
Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others;
Collection of SMS Numbers:
We collect SMS numbers via our lead page for the purpose of sending marketing and order related messages to individuals who have opted-in to receive such messages.
By providing your SMS number and opting-in to receive messages from us, you are consenting to our use of your SMS number for these purposes.
Use of SMS Numbers:
We will only use your SMS number to send marketing and order related messages to you if you have opted-in to receive them. We may also use your SMS number to respond to any inquiries or requests you may have made.
Sharing of SMS Numbers:
We will not sell, rent, or lease your SMS number to any third parties for marketing purposes. However, we may share your SMS number with our service providers who assist us in sending messages to you or fulfilling your orders.
Opt-Out:
You may opt-out of receiving SMS messages from us at any time by replying with the keyword "STOP" to our messages. Once you have opted-out, we will not send you any further SMS messages unless you opt-in again.
SMS Security:
We have implemented reasonable measures to protect your SMS number and other personal information we collect from unauthorized access, use, or disclosure. However, please be aware that no security measures are perfect or impenetrable.
Tracking Tools
We collect personal and other information using digital tracking tools, such as cookies and web beacons, when you use our websites, interact with our emails or applications, or otherwise engage with our digital offerings.
We also partner with third parties that collect information this way. These third parties may place similar tracking tools on our websites, applications, and advertising to facilitate tracking, advertising, and measurement services.
The tools may collect information about your activities over time and on various digital services offered by us or others.
The tools that we, our vendors, and third parties use include:
Browser and flash cookies;
Cookies are small text files that websites send to your computer or other connected device to identify your browser or to store information or settings;
Your browser may provide the ability to be notified when you receive certain types of cookies and how to restrict or disable certain cookies;
Flash cookies generally can be disabled only by accessing Adobe Flash settings (information available
here);
Server logs, which record information about the device, browser, operating system, network, and other resources you use to access our digital servicesWeb beacons and pixels;
These are small electronic images deployed on websites and emails that collect information about how users interact with content;
We, our service providers, and third parties use the information collected via these tools to:
Identify new visitors and users;
Recognize returning customers;
Learn how you came to access our digital services;
Keep you logged into our digital services;
Personalize your experience on our website, device applications, and third-party social networking websites, plug-ins and applicationsIdentify your location as determined by the IP address of your devices;
Optimize and tailor our websites and device applications;
Make product recommendations and provide you with advertising content in which we think you will be interested;
As part of this customization, we may observe your behaviors on our device applications, our websites, or on other websites and applications;
We may also get information about your browsing history and online activities from our trusted business partners and vendors;
Better understand our audience, our customers, our website visitors and device application users, and their respective interests, including by learning about your online activities across devices;
Provide correct pricing and ads for the local store you select
Data Retention & Deletion
When you place an order through our website, we will maintain information for our records until you may ask us to delete this information.
Please
email us to request removal of your data
Changes
We reserve the rights to update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to enquire further, please contact us by e-mail at
[email protected]
